Your regulars, on tap.
Every diner who's ordered, called, or booked lands in one guest CRM — automatically. Slow Tuesday? Fire off a text to your last 500 regulars and watch the phone ring.
- Guests captured automatically from every channel
- One-tap SMS + email blasts
- Segments by frequency, spend, last visit
- Two-way sync with your GHL contacts
Included in your $199/mo plan.
POS + delivery integrations routed through Chowly, Itsacheckmate, and Olo — covering effectively every major POS in the U.S. Hover any brand to see how it fits.
4,000 guests in a shoebox of receipts.
You know who your regulars are — the couple every Thursday, the office lunch guy, the birthday crew. But you have no way to text them. And when Tuesday is dead at 6:15, you just eat the cost and go home.
Turn it on. Walk away.
Every channel, one guest record
Online orders, phone orders, reservations, walk-in check-ins — every guest gets a record automatically. Name, phone, spend, favorite items, last visit. No manual data entry, ever.
Text blasts in 30 seconds
Pick a segment — 'ordered in the last 60 days,' 'birthdays this month,' 'hasn't been in 6 weeks' — write the text, hit send. Guests respond right in the same thread.
Automations that run themselves
Birthday texts. Win-back for guests who ghosted. First-order thank yous. Post-visit review asks. Set once, they run forever without a thought.
Smart segments, not spreadsheets
'Top 10% spenders,' 'weekly regulars,' 'lunch-only,' 'ordered wings 3+ times' — build segments in seconds. Actually target the right people, not everyone.
Everything you need. Nothing you don't.
- Auto-capture from POS + ordering
- Auto-capture from calls + reservations
- Segment builder (spend, frequency, tags)
- SMS + email blast tool
- Two-way SMS inbox
- Birthday + win-back automations
- Review request automation
- Full export anytime — it's your list
Common questions.
Yes, with proper opt-in — which we handle at every entry point (online order confirmation, wifi login, reservation).
SMS blasts are included up to a healthy monthly volume — enough for weekly campaigns to your full list at most independents. Heavy-volume operators may see usage fees above the pool.
Absolutely. We'll import from any spreadsheet, POS export, or existing tool during onboarding — and re-verify opt-in status where needed.
Fill a slow night in 30 seconds.
15 minutes on a call. We'll show you exactly what OrdersUp changes in your first 30 days.
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