Every review, answered same day.
Google, Yelp, Facebook, TripAdvisor — one inbox. Every review gets a friendly, on-brand reply within the hour. The 2-star complaint doesn't sit there for three days.
- One inbox for every platform
- Same-day AI-drafted replies in your voice
- Sentiment + trend tracking
- Auto-request reviews from happy guests
Included in your $199/mo plan.
POS + delivery integrations routed through Chowly, Itsacheckmate, and Olo — covering effectively every major POS in the U.S. Hover any brand to see how it fits.
A 2-star sat there for three days.
Not because you don't care — you were on the line for a 180-cover Friday. But every day that review sits unanswered, another guest reads it and walks. And you know the drill: the happy ones don't write reviews, the annoyed ones do.
Turn it on. Walk away.
One inbox for all platforms
Google, Yelp, Facebook, TripAdvisor, OpenTable — every review in one clean feed. Sortable, filterable, and flagged by urgency.
AI drafts in your voice
Every review gets a reply drafted in your restaurant's tone — warm for the 5-stars, professional for the 1-stars. You approve with one tap, or set it to auto-post for the positive ones.
Ask happy guests, on cue
Every check paid, every order picked up — an automatic text asks for a Google review. Only the guests who had a good time. The math tilts your rating up.
Spot patterns before they sting
'Wait times' mentioned 6 times this week. 'Cold fries' up 40%. Weekly digest lands in your inbox so you can fix the source, not just the reviews.
Everything you need. Nothing you don't.
- Google, Yelp, Facebook, TripAdvisor
- AI-drafted replies in your brand voice
- One-tap approve or auto-post
- Post-visit review request texts
- Sentiment tracking + weekly digest
- Alert on 1-2 star reviews
- Response time SLA tracking
- Competitor rating benchmarks
Common questions.
No — the AI is trained on your restaurant, your menu, and the tone you set during onboarding. Every reply reads like it came from you.
Yes. You can set it to auto-post 4-5 star replies and hold anything 3-star or lower for your approval. Fully configurable.
Nope. Asking every guest (not just happy ones) is fully compliant. We route the ask, Google gets the review.
Turn your inbox into a rating machine.
15 minutes on a call. We'll show you exactly what OrdersUp changes in your first 30 days.
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