AI phone receptionist

Every ring answered. Even the 2am ones.

An AI front desk that picks up after hours and when the line is slammed. Answers hours, directions, and menu questions. Books reservations. Routes catering leads. Texts the caller a link when they'd rather order online.

  • Answers 24/7, in your voice
  • Books reservations + takes catering leads
  • Texts callers an online-order link
  • Full call transcripts in your CRM

$99/mo add-on. *Standard voice minutes may apply.

24/7
always on the line
<2 rings
average pickup
0
voicemails to return Monday
Plays nice with the tools you already run
ToastSquareCloverDoorDashUber EatsGrubhubLightspeedGoogleYelpMetaInstagramApple MapsTripAdvisorOpenTableAlohaTouchBistroStripe+ 40 more

POS + delivery integrations routed through Chowly, Itsacheckmate, and Olo — covering effectively every major POS in the U.S. Hover any brand to see how it fits.

The problem

Every missed ring is a guest who called someone else.

You can't answer while you're on the line, and nobody's picking up at 10pm when someone wants to book Saturday's anniversary dinner. Voicemail is where leads go to die — 80% of callers won't leave one, and the ones who do call back tomorrow only if they remember.

How OrdersUp handles it

Turn it on. Walk away.

Picks up when you can't

Rolls over on missed rings, or takes every call after close. Handles hours, address, parking, dress code, allergen questions, and "are you open on Christmas."

Books reservations on the phone

Party size, date, time, allergies — booked straight into the same system as your web widget. Reads back the confirmation and sends a text.

Catches catering + private events

Screens the caller, asks the right qualifying questions, texts you the summary. You reply from the dashboard when you're off the line.

Texts an ordering link on request

Caller wants to order? Agent texts them a one-tap link to your online menu. Faster than reading a phone number back to them.

What's included

Everything you need. Nothing you don't.

  • Dedicated business number or forward yours
  • Custom greeting + brand voice
  • Reservations, hours, directions, allergens
  • Catering + private event intake
  • SMS handoff for online ordering
  • Full transcript + recording in the CRM
  • Escalation to a real phone on VIP flags
  • 52 language support
Straight answers

Common questions.

Is this the same as Voice AI ordering?

No. Voice AI takes orders and drops tickets into your POS. The receptionist is a front-desk agent — hours, directions, bookings, catering. Most owners run both.

Will it sound like a robot?

It sounds like a well-trained hostess. We tune the voice, the pace, and the phrasing to your brand before it goes live.

Can it transfer to a real person?

Yes. Set rules: transfer VIPs, transfer catering over a size, transfer during peak hours. The agent handles everything else.

What if the caller wants something we don't cover?

Agent takes a message, texts it to you, and follows up when you reply. Nothing falls through.

Never miss another call — at 2pm or 2am.

15 minutes on a call. We'll show you exactly what OrdersUp changes in your first 30 days.

No credit card · Live in 5 days · Cancel anytime