Voice AI ordering

Every call, answered.

An AI phone agent that picks up on the first ring, takes orders in natural conversation, and drops them straight into your POS. No dropped tickets during the Friday rush. No 'please hold' while you're plating.

  • Picks up 24/7 — no missed rings
  • Takes orders, answers hours, quotes waits
  • Drops tickets straight into your POS
  • Sounds like a real person on your team

$99/mo add-on. *Per-minute usage fees may apply above included minutes.

0
missed calls during the rush
24/7
always on the phone
~$18
avg. saved ticket value
Plays nice with the tools you already run
ToastSquareCloverDoorDashUber EatsGrubhubLightspeedGoogleYelpMetaInstagramApple MapsTripAdvisorOpenTableAlohaTouchBistroStripe+ 40 more

POS + delivery integrations routed through Chowly, Itsacheckmate, and Olo — covering effectively every major POS in the U.S. Hover any brand to see how it fits.

The problem

The phone rings during the rush. Nobody's got a hand.

It rings 4 times. Voicemail. That $47 ticket goes to the pizza place next door. On a busy Friday, you lose 15–25 rings. That's real money walking to a competitor because your host was double-seated and your line was in the weeds.

How OrdersUp handles it

Turn it on. Walk away.

Picks up on ring one — always

The AI agent answers every single call, even at 2pm on a Saturday when the line is 20 deep. No hold music, no voicemail, no lost order.

Trained on your menu, your voice

Speaks in your restaurant's tone. Knows your menu, your specials, your hours, your allergen answers. Can upsell the mozz sticks if you tell it to.

Straight into the POS

Order confirmed on the call, tickets prints in the kitchen. Payment captured over the phone. Guest gets a confirmation text with a ready-time. Zero re-entry.

Escalates when it needs to

Group booking? Complicated dietary question? Angry regular? It routes to your phone or a manager's cell without missing a beat. Never leaves a guest hanging.

What's included

Everything you need. Nothing you don't.

  • Custom-trained on your menu + brand voice
  • Natural, human-sounding voice model
  • Order-taking with modifiers + upsells
  • FAQ handling (hours, location, specials)
  • Wait-time and reservation quoting
  • Payment capture over the phone
  • Live transcript + call recording
  • Manager-escalation routing
Straight answers

Common questions.

Will it actually sound like a person?

Yes. It's modern conversational AI — not the 1990s 'press 1 for hours' phone tree. Most callers finish the call without realizing.

What if it can't handle a call?

It routes to your host, a manager, or a cell phone — configurable. You never lose a caller because the AI got stuck.

Does it replace my host or phone person?

It replaces the 15-25 calls a day that no one has time to answer. Your host stays focused on the door and seated guests.

How does billing work?

$99/mo covers your setup, training, and a healthy pool of included minutes. Heavy-volume locations may see per-minute usage fees above the pool — we'll flag before you sign.

Never miss another ring.

15 minutes on a call. We'll show you exactly what OrdersUp changes in your first 30 days.

No credit card · Live in 5 days · Cancel anytime